How Much Does Shipping Cost?
Free Shipping
Processing Time
As soon as we receive your order, we process your item in 1-2 business days, this includes production time since most of the products are made to order.
Estimated Delivery Time
As soon as the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-8 days for delivery.
(Shipping carriers are experiencing delays due to the Force majeure factors such as earthquakes and floods)
If your order hasn’t arrived in the estimated delivery times, please contact our support team at [email protected]
If your order hasn’t arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.
This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries.
Returns And Refund Gurantee
For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.
All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.
Returns And Exchange Policy
For non-defective items and items that are received in 100% condition, we make the 100% refunds. We will send you a return label as soon as we receive your request, and as soon as we receive the item you returned, we will process your refund within 3 days.
All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.
Boxswind has the right to refuse returns that passed the 30 days allowed time after delivery.